Privacy policy
Last Updated: 26-07-2024
Welcome to Private Charter X. We are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website, privatecharterx.com, and contact us via email at info@privatecharterx.com.
1. Information We Collect
We may collect and process the following types of personal information:
- Personal Identification Information: Name, email address, phone number, and address.
- Booking Information: Details related to your travel arrangements, including flight preferences, travel dates, and special requests.
- Payment Information: Credit card or other payment information provided for booking services.
- Technical Data: IP address, browser type, device type, operating system, and browsing behavior on our website.
2. How We Use Your Information
We use the information we collect for the following purposes:
- To communicate with you regarding your bookings, inquiries, and customer support.
- To communicate with you regarding your bookings, inquiries, and customer support.
- To process payments and prevent fraudulent transactions.
- To improve our website, services, and customer experience.
- To comply with legal and regulatory requirements.
3. Legal Basis for Processing Personal Data
We process personal data under the following legal bases:
- Consent: Where you have given explicit consent to the processing of your personal data.
- Contractual Necessity: Where processing is necessary for the performance of a contract with you.
- Legal Obligation: Where processing is necessary to comply with legal obligations.
- Legitimate Interests: Where processing is necessary for our legitimate interests, provided these interests do not override your rights and freedoms.
4. Sharing Your Information
We do not share your personal information with third parties, except in the following circumstances:
- Service Providers: We may share information with trusted service providers who assist us in operating our website, processing payments, or providing travel services, under strict confidentiality agreements.
- Legal Requirements: We may disclose information if required to do so by law or in response to valid requests by public authorities (e.g., a court or government agency).
- Business Transfers: In the event of a merger, acquisition, or sale of all or a portion of our assets, your information may be transferred to the new owner.
5. Data Security
We implement a variety of security measures to protect the safety of your personal information. These measures include encryption, access controls, and secure servers. Despite these measures, we cannot guarantee absolute security of data transmitted over the internet or stored electronically.
6. Your Data Protection Rights
Depending on your location, you may have the following rights regarding your personal data:
- Right to Access: You have the right to request copies of your personal data.
- Right to Rectification: You have the right to request correction of any inaccurate or incomplete data.
- Right to Erasure: You have the right to request deletion of your personal data, under certain conditions.
- Right to Restrict Processing: You have the right to request restriction of the processing of your personal data.
- Right to Object: You have the right to object to the processing of your personal data, under certain conditions.
- Right to Data Portability: You have the right to request transfer of your data to another organization, or directly to you, under certain conditions.
7. International Data Transfers
We may transfer your personal data to countries outside the European Economic Area (EEA). We ensure that such transfers are protected by appropriate safeguards, including standard contractual clauses approved by the European Commission, to ensure your data remains protected in accordance with EU data protection laws.
8. Children’s Privacy
Our services are not directed to children under the age of 16. We do not knowingly collect personal data from children under 16. If we become aware that we have inadvertently received personal data from a child under 16, we will delete such information from our records.
9. Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. We will notify you of any significant changes by posting the new Privacy Policy on our website and updating the effective date.
10. Contact Us
If you have any questions or concerns about this Privacy Policy or our data practices, please contact us at:
PrivatecharterX
71-75 Shelton Street,
WC2H 9JQ, Covent Garden,
London, United Kingdom
Email: info@privatecharterx.com